Information om jobbet
Technical Service Manager to global organisation
Do you wish for a job where you are ensuring qualitative service on powerful machines? Do you want to be part of a global organisation with a green footprint? Then you may be the new Technical Service Manager for Metso Waste Recycling in Horsens.
With 12.000 employees in 50 countries, Metso is a world-leading industrial company offering equipment and services for the sustainable processing and flow of natural resources in the mining, aggregates, recycling and process industries. In Denmark Metso Waste Recycling develops and produces mobile and stationary shredders to process solid waste into shredded material, that can be fully utilized when recycled or used in energy production. This process is a vital part of the green energy development.
Metso Waste Recycling employs 100 people in Horsens and is experiencing an increase in demand and massive growth, hence this newly opened position.
As Technical Service Manager you will be responsible for after sales service and technical support on machines delivered to Waste Recycling customers globally. You will be head of 10 service engineers, some of whom are resident abroad.
The job offers unique opportunities to be able to take responsibility for own activities, and you play an important role in strengthening the collaboration with dealers and your colleagues in Service, Sales and R&D.
In this position you will report to the Global Service Manager also based in Horsens.
Selected areas of responsibility:
- Ensure strong and efficient performance of the team of service engineers
- Responsible for after sales and technical support to customers on certain markets
- Continuously support and participate in developing technical training of customers and partners and introducing new service concepts to the market
- Act as “playing coach” for your team of service engineers when needed
You will be part of a well-functioning service department where you have close sparring with your manager. The number of travel days is app. 50 per year.
You have a technical degree and practical experience in both mechanics, hydraulics and electrics including a good commercial understanding. The ideal candidate has experience in troubleshooting technical equipment, cross organizational collaboration and management of technicians in the field.
Qualifications in short:
- You are a strong communicator verbally and in writing in both Danish and English
- Experienced in communicating with foreign customers or other parties
- You have the desire and willingness to take responsibility and make independent decisions
- You are an active leader – also according to remote management
- You have a proactive approach to stakeholders and focus on strengthening collaborations both internally and externally
You are offered a challenging and exciting management role in a mature, but innovative international market leader within the industry. Metso is well consolidated, and you will be working in service department of Metso Waste Recycling who helps various industries in the production of producing material for green energy production.
There is an increase in the demand for Metso’s solutions and you will enter the company in a phase where there is focus on new markets and globalisation. Your leadership and experience are vital to the development of the service unit, and it is a unique opportunity to create strong results and influence the company’s overall performance.
Your salary package includes bonus, free choice arrangement, health insurance, pension and canteen scheme.
Please visit: https://www.metso.com/
Application and contact
JKS CAREER will be in charge of the recruitment process on behalf of Metso Waste Recycling, and if you are interested in applying for this exciting position, please send your application, CV and relevant appendices via the Apply for the position link below.
Please apply as soon as possible, as we organise interviews on an ongoing basis.
In case you have any questions, you are welcome to contact our head consultant, Anne Lenith, via: +45 3085 1307 or email: email@example.com
The initial interview will be held at the JKS CAREER offices.